For Hot Water System Installation, Repair & Replacement in Sydney, Contact Us Today For A Free Assessment

There’s nothing worse than when the hot water in your home or business runs out. Hot water repairs are crucial for peace of mind. Having hot water available is essential for your day to day livelihood. The problem could often be severe regardless of whether you have an electric or gas based water heater.

But before jumping to any conclusions, make sure your water heater is the problem. Go around your home or business and see if you can get hot water from any of your fixtures or faucets. If the problem is isolated, then the water heater is not the issue. Also, make sure to check the pilot light on your water heater.

If you’re unsure about troubleshooting your water heater, get in contact with us. We here at AEP are committed to quickly and safely repairing your hot water system so you can have access to hot water without any worries.

What are the symptoms of a broken hot water system?

  • Minimal or no hot water available throughout your home or business.
  • Increased hot water bills every month.
  • Your hot water cylinder or tank is leaking.
  • Water is flowing excessively from the temperature pressure relief (TRP) valve.
  • Your water heater is noisy.
  • Temperature of hot water is hard to control; sometimes the water is too hot.

Need A Plumber Fast?

If you want reliable Plumbing or Electrical service you can trust, contact us now.

1800 957 769ENQUIRE NOW

How we repair your hot water system in 3 easy steps


We conduct a full hot water system inspection and diagnosis.

Our expert team will perform a complete and thorough investigation of your hot water system to find the root cause of your issue.


Provide a free estimate with no surprises.

Our friendly team will provide you with solutions and upfront pricing.


We fix the problem quickly and safely.

Our expert plumbers will fix your hot water system and advise on the cause of the problem so you can prevent it in the future.

Get In Touch With Us Today!

1800 957 769

Upfront, Flat Rate Pricing
Never an Overtime Charge
Lifetime Labour Guarantee

Frequently Asked Questions

If your water heater has suddenly stopped working, it could be due to many problems. Here are a few of the most common issues:

Tank Making Noises: This can indicate sediment build-up at the bottom of the tank, eventually leading to premature failure. Flush out your tank about once per year to remove sediment build-up and improve efficiency.

The gas burner isn't working properly: Suppose your gas burner isn't working properly. In that case, you may not be getting as much hot water as you need for bathing or washing dishes and clothes efficiently. One way to check if there's a problem with your heater's burner is to inspect it for yellow flames instead of blue flames when running at full capacity.

The thermostat has failed: You'll need to get a new water heater if this happens.

Small tank: Your tank is too small for your needs, and it's time to upgrade to a larger model

Sediment in your tank: Sediment in the tank cuts down on the amount of heat that reaches the water. For more information about how to fix this problem, take a look at this article on How to Flush Your Hot Water Heater Tank

The dip tube has failed, and cold water is mixing with the heated water. This is an easy fix; just replace the tube by following these instructions.

The installation of your new hot water system will take no longer than a few hours. Our expert technicians are prepared to work with you and your schedule to make sure that the job is completed quickly and efficiently.

If you're interested in switching to a new water heater, give us a call 1300 560 305 or fill out our enquiry form to get free detailed quotes about our options.

If You Want Trustworthy Plumbing Services Without Breaking The Bank,

Get in touch with us today for a free assessment and 24/7 emergency plumbing service.

Enquire now